Learning Outcomes
5.1 Compare the responsibilities of a chief
information officer (CIO), chief technology officer (CTO), chief privacy
officer (CPO), chief security officer (CSO), and chief knowledge office (CKO)
5.2 Explain the gap between IT people and business
people and the primary reason this gap exists
5.3 Define the relationship between information
security and ethics
Organizational Structures
- Organizational employees must work closely together to develop strategic initiatives that create competitive advantages
- Ethics and security are two fundamental building blocks that organizations must base their businesses upon
IT
Roles and Responsibilities
- Information
technology is a relatively new functional area, having only been around
formally for around 40 years
- Recent
IT-related strategic positions:
§Chief
Information Officer (CIO)
§Chief
Technology Officer (CTO)
§Chief
Security Officer (CSO)
§Chief
Privacy Officer (CPO)
§Chief
Knowledge Office (CKO)
- Chief Information Officer (CIO) – oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives
- Broad CIO functions include:
- Manager – ensuring the delivery of all IT projects, on time and within budget
- Leader – ensuring the strategic vision of IT is in line with the strategic vision of the organization
IT
Roles and Responsibilities
- Chief
Technology Officer (CTO) –
responsible for ensuring the throughput, speed, accuracy, availability, and
reliability of IT
- Chief
Security Officer (CSO) –
responsible for ensuring the security of IT systems
- Chief
Privacy Officer (CPO) –
responsible for ensuring the ethical and legal use of information
- Chief
Knowledge Office (CKO) -
responsible for collecting, maintaining, and distributing the organization’s
knowledge
The
Gap Between Business Personnel and IT Personnel
- Business
personnel possess expertise in functional areas such as marketing, accounting,
and sales
- IT personnel have the technological
expertise
- This typically causes a communications
gap between the business personnel and IT personnel
Improving
Communications
•Business
personnel must seek to increase their understanding of IT
•IT
personnel must seek to increase their understanding of the business
•It
is the responsibility of the CIO to ensure effective communication between
business personnel and IT personnel
Organizational
Fundamentals – Ethics and Security
•Ethics
and security are two fundamental building blocks that organizations must base
their businesses on to be successful
•In
recent years, such events as the Enron and Martha Stewart, along with 9/11 have
shed new light on the meaning of ethics and security
Ethics
•Ethics – the principles and standards that
guide our behavior toward other people
•
•Privacy
is a major ethical issue
•Privacy –
the right to be left alone when you want to be, to have control over your own
personal possessions, and not to be observed without your consent
•Issues
affected by technology advances
•Intellectual
property
•Copyright
•Fair
use doctrine
•Pirated
software
•Counterfeit
software
•Intellectual
property - Intangible creative work that is embodied
in physical form
•Copyright
- The legal protection afforded an
expression of an idea, such as a song, video game, and some types of
proprietary documents
•Fair
use doctrine - In
certain situations, it is legal to use copyrighted material
•Pirated
software - The unauthorized use, duplication,
distribution, or sale of copyrighted software
•Counterfeit
software - Software that is manufactured to look
like the real thing and sold as such
Security
•Organizational
information is intellectual capital - it must be protected
•
•Information
security – the protection of information from
accidental or intentional misuse by persons inside or outside an organization
•
•E-business
automatically creates tremendous information security risks for organizations
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